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Built for CRO Companies · Dallas, TX

You didn't lose that client
to a competitor.
You lost them to your own
customer service.

You're paying for leads. Running disputes. Chasing results. And every call that hits voicemail — or every client that goes 3 weeks without an update — is one churn notification away. We answer every call, do live progress update calls with each of your clients, and chase down every CMI failure before it costs you the account.

Book My Free Call Audit → See Pricing
✓ Live in 7 days or less
✓ Month-to-month
✓ Live client update calls
🌎 Sí, hablamos español
Ninja Communications

Live Call Feed

Today · Dallas, TX
JM
+1 (214) 555-0142
Inbound · New lead · 9:14 AM
Answered · 00:03
KR
Karen R.
Dispute update · 10:02 AM
Booked follow-up
DT
+1 (469) 555-0198
Referral · 10:41 AM
Answered · 00:02
★
Review requested
Outbound · 5-star submitted
+1 review
??
Your competitor
Voicemail · 11:08 AM
Missed
The silent killer

You don't have a lead problem.
You have a pick-up problem.

If you're honest with yourself — how many of last month's leads actually got a live answer on the first ring? And what did that cost you when they didn't?

01

The Voicemail Graveyard

80% of callers hang up instead of leaving a voicemail. Every unanswered ring is a client going to the next CRO on Google. You already paid for that lead. Stop handing it away.

02

The Silence That Kills Retention

When was the last time your client heard from you unprompted? Two weeks of silence and they assume nothing is happening — and they churn. Every client needs live progress updates. You don't have time. We do.

03

The Language Gap

Your Spanish-speaking leads call in. Nobody on your team speaks Spanish. They hang up — and the next CRO on the list who does speak Spanish gets the client. How much of your market are you walking away from?

Your phone is a revenue event.
Stop treating it like background noise.

Every missed call is a client that won't come back. Every ghosted lead is a deposit your competitor is cashing. You didn't build this CRO to watch voicemail eat the business. Pick up. Every time. Or somebody else will. Decide now. Move now. Own the phone.

Three things every other call center refuses to do

This is why CROs leave
their old answering service.

Most call centers only pick up the phone when it rings. We do three things they won't — and these are the three that save the sale, save the client, and stop the churn.

📞
Weapon #1 · Retention

Live Progress Update Calls For Every Client

"Hey, this is Jenna with [Your CRO] — just calling with your progress update for this month."

We don't wait for your client to wonder. We do live progress update calls with every single one of your clients — every milestone, every credit change, every dispute update — delivered live, on your brand, by a rep who knows their file.

  • Live progress calls with each client on your schedule
  • Scripted on your brand voice + process
  • Every call logged in your client portal with AI synopsis
  • Clients feel seen — retention goes up, refund requests go down
🛡️
Weapon #2 · Revenue Recovery

CMI Follow-Up & Recovery

Credit Monitoring lapses. The process stops. If nobody calls — the client churns.

When a client's credit monitoring fails, disconnects, or lapses, your whole dispute engine grinds to a halt. Most CROs don't notice for 2–3 weeks. By then, the client's already gone. We catch every CMI failure and reach out same day to get them reconnected.

  • Daily CMI status monitoring
  • Same-day outreach on every failure
  • Reactivation script designed to save the account
  • Closed-loop reporting — you see every save
🤝
Weapon #3 · White-Glove Activation

Live Client Onboarding

"Welcome to [Your CRO] — I'm Jenna, your dedicated onboarding rep. Let's get you activated."

You close the sale. Before the excitement fades, we get on the phone live with every new client and walk them through onboarding — ID verification, credit pull authorization, expectations, first-dispute timeline. No "check your email and follow the steps." No silent churn in week two because they never figured out the portal. We activate them while they're still hot.

  • Live welcome call within 24 hours of payment
  • Walks them through your onboarding docs, IDs, credit pulls
  • Expectations set on your process + dispute timelines
  • Client feels taken care of from minute one — retention starts day zero
Save My Next CMI Churn →
CRO owners running it right now

They stopped missing calls.
Their retention stopped bleeding.

"We were losing 2–3 clients a month to 'nobody ever called me back.' Within 30 days of switching, that number went to zero. The progress update calls alone saved me 4 refund requests last month."
ZM
Zack M.
Owner · Mid-size CRO · Houston, TX
Retention up · refund requests down 60%
"The Spanish-speaking agent was the unlock. 40% of my leads speak Spanish first. I was bleeding every single one of them. Now I'm closing in both languages and my pipeline doubled in two months."
TB
Tevin B.
Founder · Bilingual CRO · Dallas, TX
Pipeline 2x in 60 days
"The CMI recovery is the part nobody talks about. I used to lose 5–6 clients a quarter to credit monitoring lapses before I even noticed. Ninja catches it same day. Last quarter I saved every single one."
RH
Robert H.
CEO · Established CRO · Atlanta, GA
Saved every CMI account last quarter
What you actually get

A full communications team — without hiring one.

Every Ninja Comms client gets a dedicated, trained customer service rep and their own dedicated phone number. We don't share lines. We don't share agents. We operate as an extension of your brand — because that's the only way this works.

Claim My Line →
📞

Dedicated Phone Number

A unique line, never shared between clients. Your number, your brand, your customer experience.

🥷

Trained Customer Service Rep

A real agent who knows your business, your scripts, and your clients — not a bot, not a pool of randoms.

🌎

Bilingual Agents · Sí, hablamos español

Every Ninja Comms agent is fully bilingual. Your Spanish-speaking clients get the same premium experience in the language they actually prefer — no translator, no awkward handoffs, no lost leads.

📣

Live Progress Update Calls

We do live progress update calls with each of your clients — every milestone, every update, every week. No client ever wonders what's happening again.

🛡️

CMI Follow-Up & Recovery

When a client's credit monitoring fails or lapses, we reach out same-day to get them reconnected — before they churn.

📊

Weekly Owner Reports

Call volume, outcomes, CMI saves, update calls delivered, reviews gathered. Your whole phone operation in one email.

⭐

Review Gathering

We proactively reach out to happy clients and collect the 5-star reviews that win you the next deal.

🧯

Complaint Handling

Professional de-escalation that protects your reputation. Complaints don't hit Google — they hit us first.

From call to live in 7 days

Simple. Fast. Zero guesswork.

Most call centers take a month to onboard. We do it in a week. Here's exactly what happens when you book the call.

01

Book Your Free Audit

15-minute call. No pitch fest. We ask real questions about your CRO, your call volume, your leaks — and show you where the revenue is going.

02

We Build Your Line

Dedicated number provisioned. IVR built. Agent trained on your scripts and process. Your portal stood up with live call analytics. Ready to take calls on day one.

03

You Stop Missing Money

Calls answered in under 3 rings. Leads followed up the same hour. Reviews collected. Complaints de-escalated. Your weekly report hits inbox Monday morning.

Let's do the painful math

One saved client pays for a year of this.

If your average CRO client is $149/mo at a 6-month LTV, you're sitting on ~$900 per account. Here's what missing the phone is actually costing you vs. what handing it to us costs.

What you're losing now
  • Missed calls per week~18
  • Leads lost to voicemail (est. 65%)~12
  • Sign-up rate on those leads15%
  • Lost new clients / month~7
  • Lost LTV per month~$6,300
  • Plus CMI churn (3/mo × $900)~$2,700
Bleeding / month ~$9,000
What Ninja costs
  • Growth tier (most popular)$897/mo
  • One-time setup$250
  • Live portal + daily call recapIncluded
  • Bilingual agent coverageIncluded
  • Live progress update callsIncluded
  • CMI recovery + onboardingIncluded
Total / month $897
You're leaving ~$8,100/mo on the table. Save even one client this quarter and this pays for itself 3x over. Save 2 and you're printing money you didn't know you had.
Run My Own Numbers On The Call →
Month-to-month · No contracts · Cancel anytime

Pick your weapon.

All three tiers include the full core service stack. The only difference between tiers is outbound call volume, coverage, and support level.

Starter
$497/month
Up to 75 outbound calls / month(1 call = up to 10 min · overage $2/call)
Smaller CROs ready to stop leaking revenue.
  • Dedicated phone number
  • Bilingual trained agent (English + Español)
  • Inbound + outbound call handling
  • Live progress update calls (per client)
  • CMI follow-up & recovery
  • IVR / Auto-attendant setup
  • Call recording (queue + rep)
  • Voicemail-to-email
  • Weekly owner performance reports
  • Complaint handling + review gathering
Cancel anytime · no contract Start at $497
Most Popular
Growth
$897/month
Up to 150 outbound calls / month(1 call = up to 10 min · overage $2/call)
Growing CROs needing expanded coverage + volume.
  • Dedicated phone number
  • Bilingual trained agent (English + Español)
  • Inbound + outbound call handling
  • Live progress update calls (per client)
  • CMI follow-up & recovery
  • IVR / Auto-attendant setup
  • Call recording (queue + rep)
  • Voicemail-to-email
  • Weekly owner performance reports
  • Complaint handling + review gathering
  • + Extended coverage hours
  • + Priority onboarding
  • + Enhanced reporting
Cancel anytime · no contract Choose Growth →
Scale
$1,497/month
Up to 300 outbound calls / month(1 call = up to 10 min · overage $2/call)
Established CROs scaling ops & client volume.
  • Dedicated phone number
  • Bilingual trained agent (English + Español)
  • Inbound + outbound call handling
  • Live progress update calls (per client)
  • CMI follow-up & recovery
  • IVR / Auto-attendant setup
  • Call recording (queue + rep)
  • Voicemail-to-email
  • Weekly owner performance reports
  • Complaint handling + review gathering
  • + Multi-agent coverage
  • + Advanced IVR + multi-extension routing
  • + Dedicated account manager
  • + Priority escalation path
  • + Custom workflow automations
Cancel anytime · no contract Choose Scale

Not sure which tier you need? Book the free audit. We'll tell you straight — no upsell games.

Real questions, real answers

Before you book the call...

How is this different from a regular answering service? +
Answering services are generic pools of reps reading a script. You get a dedicated, trained agent who knows your business, your clients, your dispute language, and your process — built specifically for CRO operations. We don't just answer. We represent your brand.
Do your agents speak Spanish? +
Sí — every Ninja Comms agent is fully bilingual in English and Spanish. Your Spanish-speaking clients get the same premium service in the language they prefer. No translators, no handoffs, no lost leads. This alone saves a lot of CROs more revenue than our entire monthly fee.
How fast can we actually be live? +
Most clients are live within 7 days of signing. We follow a proven phased build process and test the entire system before we flip the switch. Nothing goes live until it's verified.
What if our call volume spikes? +
We scale you up the same day you need it. Starter is sized for smaller volume — the moment you outgrow it, we move you to Growth or Scale without re-onboarding. Your number, your rep, your data stays intact.
Am I locked into a contract? +
No. Month-to-month. If we're not protecting your revenue, you shouldn't be paying us. We earn the renewal every 30 days.
What happens on the free call audit? +
15 minutes. We ask a handful of questions about your current call flow, your miss rate, and your retention process. You leave with a clear picture of where revenue is leaking — whether you work with us or not. That's the point.
Your move

Every day you wait,
someone else picks up.

15 minutes. No pitch. We show you exactly how much revenue is walking out your front door — and whether we're the right team to stop it.

Book My Free Call Audit →
Book Free Audit →